Privacy Policy

We (Industrial Acoustic Design Ltd) take data privacy very seriously and therefore have detailed how, where and why we collect and use your data.

How do we collect your personal information?
We only collect information from you when:
We receive an email directly from you
You complete a form on our website
You place an order with us. In which case, at our discretion, we may obtain and store information about your credit and financial history
You request any information from us, by any other means; including but not exclusive to exhibitions, seminars, face to face meetings and training events
You give us a business card or call us directly

What legal bases for GDPR, do we rely on to process your data?
Consent – When you have given us your explicit consent to use your data. For example: when you have ticked an opt-in box to receive marketing or have verbally given us permission to contact you.

Legitimate interest – When we require your data to carry out our legitimate interest in a way which may reasonably be expected but does not impact your rights or interest. For example: When you have previously purchased a service from us, we will continue to contact you with relevant services. We will also use your postal address to send you the direct marketing information that we think might be of interest to you.

Legal Compliance – When the law requires us to do so we will process your data.

What are our interests?
When you have purchased from us, expressed an interest in a service or our company we will send you direct marketing that we believe will be of interest to you based upon your expressed interest or on your previous history with us. For example, if you have used our Noise at Work measurement service we could email you offers related to this or reminders to let you know when a re-assessment is due.

What information do we keep?
Your name (company contact)
Your company name
Your company addresses
Your work email address
Your company phone number
Your work phone number
Your company website URL
Your financial history
Your purchase history

Do we use Google Analytics?
No, we do not use Google Analytics.

What do we do with your information?
We use it to process orders you have placed with us
We use it to answer technical support questions or other inquiries
We will use it to answer your emails
We will send you information about our services and products via post and email
We will use it to comply with accounting and tax records

Do we pass your information on to anybody else?
We will only share it with third parties in the following circumstances:
As part of our annual accounting your financial transactions with us (and associated company information) will be shared with our accountants (LB Group Ltd)
When required to do so by law
When required to do so by a court order
When you request us to do so in writing.

How we store your information?
We store your information on a secure internal server system. We keep this information on a server that has a monitored firewall protecting it and we keep our security measures up-to-date. However, all personal information which you may send by email using the Internet is not encrypted or secure during transmission to us and we don’t take responsibility for it whilst in transit.

How long will we keep your data?
The information we use for marketing purposes will be kept until you notify us that you no longer wish to receive this information. Please contact us to unsubscribe.

How can you access your information?
If you would like us to remove your information or change any of your information please do so by contacting us directly at

External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Cookie Policy
This website does not use cookies.
Your Consent to this Policy
By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change our Policy by posting a new version on our site.